Privacy Notice
AGRI GENIX Privacy Notice
Protecting the personal information of our customers and website visitors is important to AGRI GENIX. This notice describes the types of information that may be obtained when you visit our website, place an order, contact us, or communicate with us through third-party platforms. It also explains the purposes for which such information may be used and the measures taken to safeguard it.
1. Information We Collect
The information collected may vary depending on how you use our services or communicate with us.
Customer and Contact Details
We may receive information such as:
- Your name
- Telephone number
- Email address
- Shipping or delivery address
- Details connected with your purchases or orders
Device and Usage Data
When you access our website, certain technical information may be collected automatically, including:
- Internet Protocol (IP) address
- Browser and operating environment
- Device-related information
- Information about how you navigate and use the website
Correspondence and Support Data
If you communicate with us, we may retain information related to those interactions, including:
- Messages submitted through website forms
- WhatsApp communications
- Messages sent through social media
- Customer service and support requests
2. Purposes for Using Information
Information collected through our website and communication channels may be used to:
- Receive, manage, and fulfil customer orders
- Respond to questions and provide customer assistance
- Communicate regarding purchases, products, or services
- Maintain and improve website functionality
- Enhance the quality of our services and user experience
- Support the security, reliability, and performance of our website
3. Cookies and Similar Technologies
Our website may use cookies and related technologies to support essential functionality, understand website usage, and provide a better browsing experience.
You may control or disable cookies through the settings available in your web browser. Please note that restricting certain cookies may affect how some website features operate.
4. Disclosure of Personal Information
AGRI GENIX does not sell customers’ personal information.
In certain circumstances, information may be provided to third parties when this is required to operate our services. Examples may include:
- Courier, shipping, and logistics providers
- Payment service providers
- Website hosting, maintenance, or technical service providers
- Government authorities or other parties where disclosure is required by law
Third-party providers operate independently and may process information under their own privacy notices and terms.
5. Protecting Your Information
We may apply reasonable administrative, technical, and operational measures designed to reduce the risk of unauthorized access, loss, misuse, alteration, or disclosure of personal information.
Nevertheless, internet-based services and electronic communications cannot be considered completely risk-free, and absolute security cannot be guaranteed.
6. External Websites and Service Providers
Our website may include links, integrations, or tools provided by external organizations.
AGRI GENIX does not control these third-party services and is not responsible for their content, data handling procedures, or privacy practices.
Before providing personal information to an external service, users should review the applicable privacy policy of that provider.
7. Requests Concerning Personal Information
You may contact us if you would like to:
- Ask how your personal information is handled
- Request corrections or updates to your contact information
- Raise a concern regarding privacy or the use of your data
Any such request may be assessed in accordance with applicable legislation, verification requirements, and reasonable operational limitations.
8. Information Relating to Children
AGRI GENIX’s services are intended for a general audience and are not specifically designed for children under 13 years of age.
Where appropriate, parents and legal guardians are encouraged to supervise children’s use of online services and the disclosure of personal information.
9. Updates to This Notice
We may revise this Privacy Notice from time to time to reflect changes to our services, business practices, or applicable requirements.
When changes are made, the updated version will be published on this website together with the relevant effective or revision date.